Your teams are investing in AI. Almost none of it is reaching production.
The infrastructure beneath the agents was never built for telecom's complexity.
The context layer between your data and your agents.
Synapt sits between your telco data infrastructure and your AI agents - connecting OSS, BSS, and network systems into a live knowledge graph that every agent can query, trust, and act on.
Native connectors stream from your billing, provisioning, CRM, and network systems. No ETL projects, no nightly batches.
Entities are reconciled across systems and scored for freshness, source authority, and contradiction. Every fact carries lineage back to its source of record.
Any agent framework, any model, one integration. Procedures live in the Procedure Store, separate from model weights - update logic once, every agent runs the new version. MCP-native.
What makes this different from what you've already tried
RAG retrieves documents and hands them to the model - no freshness signal, no confidence score, no awareness of contradictions. For telco, where policies change weekly and network state changes by the second, that's not a foundation. It's a liability.
The Synapt difference - Live context with scored certainty
Every fact in the graph carries a confidence score, a freshness timestamp, and lineage back to source. Agents don't just get context - they get a signal of how much to trust it. That's the difference between an agent that acts and one that stalls.
Fine-tuning bakes your policies and procedures into model weights. The moment a plan changes, a regulation shifts, or a topology is updated - the model is wrong. And retraining is months away.
The Synapt difference - Versioned, always-current procedures
The Procedure Store holds your operational logic outside the model. Update a procedure in Synapt at 9am; every agent runs the new version at 9:01. No retraining job. No model rollout. No compliance gap.
A Tier-1 telecom operator was building a fault-resolution agent the traditional way - connecting OSS, encoding escalation policies, handling exceptions case by case. Fourteen weeks in, the agent was hallucinating on edge cases, and the compliance team had blocked production deployment.
The same agent shipped to production in nine days - querying the live graph for network state, executing escalation procedures from the Procedure Store, every decision traceable to a scored fact.
Standards-aligned. Audit-ready. Deployed where your data lives.
TM Forum Open API aligned - Native support for SID, eTOM, and Open Digital Architecture. Drops into your existing operating model.
Governed by design - Every agent decision carries a timestamped audit trail. Role-based access, data residency controls, and SOC 2 Type II.
Deploys where you operate - AWS, Azure, GCP, or private cloud. Network-edge deployment for low-latency OSS use cases.
P95 graph traversal across 7 hops of OSS, BSS, and network data
Agent responses traceable to a scored graph fact - timestamped, source-linked, audit-ready
Operators on three continents are already running production agents on Synapt. Trial access is open to Tier-1 and Tier-2 telcos - connect one system, see your first scored answer in 30 minutes.