A national digital brand embedded in legacy OSS/BSS, moving to a cloud-native SaaS platform while new customers kept onboarding throughout. Ten months to replace the platform underneath a business that never stopped growing.
Subscribers migrated with no customer-visible downtime
Full migration completed at go-live
Full-cycle dry runs before touching a live customer
The operator's digital brand ran at national scale, deeply embedded in legacy OSS/BSS systems and customer journeys, and all of it had to move without the business ever feeling it. More than 20 million active subscribers, plus their products and transactions, needed to migrate without interrupting service. Zero data loss and zero revenue loss were non-negotiable from day one. The window was ten months, and new customers kept onboarding the entire time.
Synapt Data Transformation, deployed as a purpose-built migration framework for a live, growing production system.
Modular and reversible by design, so every stage could be monitored, paused, corrected, or rolled back without touching live services
Automated reconciliation and exception handling to guarantee data consistency at scale
Over 100 full-cycle dry runs to prove the framework before it reached a single live customer
A reusable blueprint, repeatable across future large-scale operator migrations
Reversible migration stages
Every stage monitored, paused, corrected, or rolled back without service impact
Automated reconciliation
Exception handling and validation guaranteeing data consistency at scale
Rehearsed cutover
100+ full-cycle dry runs proving the framework ahead of go-live
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