Deploy world-leading digital transformation platforms including ServiceNow, Salesforce across your stack
Design, Plan & Execute multi-COTS complex transformation programs with our SI expertise, 360̊ partnerships, legacy decommissioning, & cutover expertis
Leading consultants for guided implementation to incorporate the right platforms and tools that suit your business context & goals.
Global Agile technology teams delivering Managed Services with an AI-first approach to service delivery.
Massively Distributed Delivery (MDD) model for rapid scaling and resilient delivery
Processes, collaboration tools, productivity monitoring tools & EVD (predictive)
IAM, MFA, VDI, DaaS, ZTNA, CASB-etc) – Unison of Technologies
To support the distributed workforce
Agents built on ServiceNow
Create Case out of an email, Analyze Sentiment, Respond with Context.
e2e automation of Social Media Interaction, Read, React, Create Cases & execute
Find relevant Knowledge Article & execute next steps
Case history analysis, classify and assign to the right grp
Churn score, segmentation of at-risk customers, and automated prediction.
Analyze customer escalations, drive root cause and suggests next actions
Smart field ops with AI agents predicting dispatch, engineering availability.
Intelligent ticketing with prediction of cases that requiring expert intervention
Analyze customer data, Identify missing attributes & update.
Agent validates data on ServiceNow data models with source of truth systems
Customer Engagement Channels
Case Management
Escalation Management
Other Process Integrations
Customer Data Management
Create Case out of an email, Analyze Sentiment, Respond with Context.
e2e automation of Social Media Interaction, Read, React, Create Cases & execute
Find relevant Knowledge Article & execute next steps
Case history analysis, classify and assign to the right grp
Churn score, segmentation of at-risk customers, and automated prediction.
Analyze customer escalations, drive root cause and suggests next actions
Smart field ops with AI agents predicting dispatch, engineering availability.
Intelligent ticketing with prediction of cases that requiring expert intervention
Analyze customer data, Identify missing attributes & update.
Agent validates data on ServiceNow data models with source of truth systems
Customer Engagement Channels
Case Management
Escalation Management
Other Process Integrations
Agents interact with customers, recommend products.
Agents working across Lead to Business cycle, automating work
Automated Order fallout resolver with predictive analytics, closed loop
Automated case updates and summaries for human agents to track, execute customer orders
Churn score, segmentation of at-risk customers and automated prediction.
6-7 step billing dispute/inquiry resolver with knowledge base/ solution articles
Smart field ops with AI agents predicting dispatch, engineering availability.
Intelligent ticketing with prediction of cases that requiring expert intervention
Agents interact with customers, recommend products.
Agents working across Lead to Business cycle, automating work
Automated Order fallout resolver with predictive analytics, closed loop
Automated case updates and summaries for human agents to track, execute customer orders
Churn score, segmentation of at-risk customers and automated prediction.
6-7 step billing dispute/inquiry resolver with knowledge base/ solution articles
Smart field ops with AI agents predicting dispatch, engineering availability.
Intelligent ticketing with prediction of cases that requiring expert intervention
Custom build agents in 5 min with context on your proprietary data.
Expanding Salesforce platform
Enhancing ordering experience on Website
E2E App testing
Greenfield Business software with BoB COTS products from Salesforce, Aria & others
3X faster business expansion in new market
Service Modelling as a Service on ServiceNow, driving business growth and 2X faster new product launch with code reusability
Highly automated Lead to Cash cycle with L2C AI agent tailormade on ServiceNow modules, fast-tracking order conversion and business growth
Expanding Salesforce platform
Enhancing ordering experience on Website
E2E App testing
Greenfield Business software with BoB COTS products from Salesforce, Aria & others
3X faster business expansion in new market
Service Modelling as a Service on ServiceNow, driving business growth and 2X faster new product launch with code reusability
Highly automated Lead to Cash cycle with L2C AI agent tailormade on ServiceNow modules, fast-tracking order conversion and business growth
Deliver measurable outcomes for your business with #PracticalAI. Let’s talk!
